Support

Need help with Levara? We're here for you.

We aim to respond within 1 business day.

Frequently Asked Questions

I'm a client — how do I get access to Levara?

Levara is invite-only for clients. Your coach sets you up with an account and sends you an invite. If you're expecting an invite and haven't received one, check with your coach directly, or reach out to us at support@levara.app.

I forgot my password. How do I reset it?

Tap "Forgot password?" on the sign-in screen and follow the instructions sent to your email. If you don't receive the reset email within a few minutes, check your spam folder, then contact us if it still hasn't arrived.

How do I update my subscription or billing details?

Coaches can manage billing from within the app under Account Settings. If you need help changing plans, cancelling, or updating payment details, email us at support@levara.app.

I found a bug or something isn't working correctly.

Please email support@levara.app with a description of the issue, the device you're using, and — if possible — a screenshot. This helps us fix it faster.

How do I delete my account or data?

Email support@levara.app with your account details and we'll process your request in line with our data retention policy.

I have a feature request or feedback.

We'd love to hear it — send suggestions to support@levara.app. We read every message.