Summary: Use Levara for legitimate coaching purposes. Pay on time. Don't misuse the platform. You own your data. We can terminate accounts that violate these terms.
Acceptance of terms
By creating a Levara account, you agree to these Terms of Service. If you do not agree, do not use Levara.
These terms apply to coaches (the primary account holders). If you are a client accessing the Levara mobile app, separate terms may apply as provided by your coach.
The service
Levara provides software tools for fitness coaches to manage clients, create workout and nutrition programmes, handle check-ins, and process billing. We reserve the right to modify, suspend, or discontinue any part of the service with reasonable notice.
Your account
You are responsible for:
- Keeping your login credentials secure
- All activity that occurs under your account
- Ensuring any information you provide to us is accurate
You must be at least 18 years old to create an account. One person or business may not maintain more than one free trial account.
Subscription and billing
Free trial
New accounts receive a 90-day free trial with full access to all features. A valid payment card is required to start a trial. You will not be charged until the trial ends. You can cancel before the trial ends to avoid any charge.
Paid subscriptions
After the trial, your subscription renews automatically on a monthly or annual basis depending on the plan you selected. You authorise us to charge the payment method on file at the start of each billing period.
Prices are shown on our pricing page and are inclusive of any applicable VAT. We will give you at least 30 days' notice of any price changes.
Cancellation
You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period — you retain access until then. We do not offer refunds for partial periods.
Failed payments
If a payment fails, we will retry and notify you by email. If payment remains outstanding after a reasonable period, we may suspend or terminate your account.
Your data
You retain ownership of all data you upload to Levara — client records, workout programmes, nutrition plans, and any other content. We do not claim any rights over it.
By uploading data to Levara, you grant us a limited licence to store, process, and display that data solely to provide the service to you.
You are responsible for ensuring you have the legal right to upload any data about third parties (such as your clients). See our Privacy Policy for details.
On account closure, you can export your data before deletion. We retain data for 90 days after cancellation before permanent deletion, except where required by law.
Acceptable use
You agree not to:
- Use Levara for any unlawful purpose
- Upload content that infringes third-party intellectual property rights
- Attempt to gain unauthorised access to any part of the service or its infrastructure
- Reverse-engineer or decompile any part of the software
- Use the service to send unsolicited commercial communications
- Resell or sublicence access to the service without written permission
Intellectual property
Levara and its content (software, design, text, graphics) are owned by us or our licensors. Nothing in these terms transfers any intellectual property rights to you.
Limitation of liability
To the maximum extent permitted by law:
- We provide the service "as is" without warranties of any kind
- We are not liable for indirect, incidental, or consequential damages arising from your use of the service
- Our total liability to you in any 12-month period is limited to the amount you paid us in that period
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
Termination
We may suspend or terminate your account if you breach these terms, if we are required to do so by law, or if we discontinue the service. We will give you reasonable notice where possible.
You may close your account at any time from your account settings.
On termination, your right to use Levara ends immediately. Sections of these terms that by their nature should survive termination (including ownership, limitation of liability, and dispute resolution) will continue to apply.
Governing law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to these terms
We may update these terms from time to time. If we make material changes, we will notify you by email at least 30 days in advance. Continued use of Levara after changes take effect constitutes acceptance of the updated terms.
Contact
For questions about these terms, contact us at hello@levara.app.